Milton Keynes Gymnastics

Privacy Policy

This policy outlines how we process personal information when you use Milton Keynes Gymnastics website.  Milton Keynes Gymnastics is the sole controller for the information provided for these purposes and will only use your information in accordance with this policy.

Information we collect about you when you use our website.

Our website collects the following data:

  1. Date of birth.
  2. IP Address
  3. Web browser type and version
  4. Operating System.

We automatically collect information about your visit to the website.  This information helps us to make improvements to our content and navigation.  We use this information internally to help improve our website if we deem it necessary to do so for legitimate interests.  If you are not satisfied with this, you have the right to object.  We reserve the right to change this privacy policy as we deem necessary from time to time or as required by law.

Our website contains links to other third-party websites, and we also participate on social media websites including, but not limited to Facebook, Twitter, You Tube and Instagram.  We may share content from websites such as these on our websites however, we do not control the privacy practices of such websites.  For further information, you should refer to the relevant website’s privacy policy.

Our website provides access to some other services, including the option to contact us via our website and to become a British Gymnastics subscriber to enable you to register for one of our classes.  You may need to provide some information about yourself to access these services or if you contact us in another way.

How we use information about you for legitimate purposes.

We process personal information about you or the following purposes where we have a legitimate interest to do so:

Responding to questions, feedback and requests for information or support.  You can contact us using phone, email, social media, letter and through our website.

If you send us a private or direct message via British Gymnastics social media account, the message will be stored on the relevant social media platform, and we will respond to you via that account.  Please see the relevant social media privacy policy for further information.

Responding to complaints about Milton Keynes Gymnastics.

We use the personal information provided to respond to the complaint and to monitor the service we provide.  If the complaint is about another person, we usually need to share the complainant’s identity with whoever the complaint is about.  If a complainant does not want information identifying him or her to be disclosed, we will try to proceed but it is often not possible to handle a complaint on an anonymous basis.

We will retain information relating to complaints for three years from the point that the matter is closed unless there is a legitimate and lawful reason to retain the information for longer e.g., for safeguarding, regulatory or compliance purposes or to exercise or defend legal claims.

Registering for a training course.

If you register for a training course, we will use your details to provide and administer the course, any relevant assessments and to confirm results and or issue certificates.  You have the right to object to any of the above sharing of your information which we do so on legitimate interest grounds If you wish to object, please complete our objections form.  Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

Other lawful reasons for using information about you.

We may need to process information about you to comply with applicable laws and protect our legitimate interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).

Subscribing to receive important information via text.

If you have opted into our texting service, we will use this to send important information only such as closures, training times and competitions.  We use “Text local” as a third-party provider to send out these communications.  Please see text local privacy policy.  If you no longer wish to receive these texts send “STOP” to the number provided.

Why we share information about you.

We will not share any information you have provided without your consent unless there is a legal or other legitimate reason to do so, or it is necessary to provide the service you have requested.

Your rights.

You have these rights in respect of information we process about you.  To exercise any of your rights, please contact us using the details below.

Changes to the Privacy Policy.

We keep our privacy notices under regular review.  This privacy notice was last updated on 13/10/2023

How to contact us.

If you want to request information about our privacy policy or have any questions or concerns about your personal data, you can email or write to us at:

 

MK Gymnastics, 15 Winchester Circle, Kingston, Milton Keynes, MK10 0BA

Reception@mkgym.co.uk.

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